Privacy Policy
Last updated on 15-12-2024
This privacy policy (“Policy”) explains how Jewelibrary (“we”, “us”, “our”) collects, uses, handles, and processes your data in connection with the products or services we offer, including through our website, mobile app, and associated services. By using this website, joining the waitlist, downloading our app, or availing of goods or services offered by us, you agree to the terms and conditions of this Policy and consent to our use, storage, disclosure, and transfer of your data as described below.
We are committed to ensuring your privacy is protected in accordance with applicable laws and regulations. Please familiarize yourself with this Policy to understand how your data is handled.
Jewelibrary may update this Policy periodically. We encourage you to check this page for the latest version to stay informed about any changes.
What Data We Collect
We may collect the following information from you:
- Personal Information: Name, contact information (address, email address, phone number), demographic details, and preferences relevant to providing our goods or services.
- Account Data: Membership preferences, waitlist registration details, and usage data from our website or app.
- Transaction Data: Information related to membership payments or delivery fees (excluding credit/debit card details, as we do not store such data).
- Technical Information: Device type, IP address, and browsing activity collected through cookies or similar technologies.
Note: We will not store or process sensitive payment information, such as credit or debit card details, in compliance with applicable Indian laws.
How We Use Your Data
We collect and process your data to:
- Provide our products or services, including membership benefits, waitlist updates, and app functionality.
- Keep internal records and improve our offerings.
- Notify you of special offers, promotions, and updates about our services.
- Respond to your queries, requests, or complaints.
- Analyze user behavior for quality assurance, training, and service optimization.
- Comply with legal or regulatory requirements.
Who We Share Your Data With
We may share your information with:
- Third Parties: Service providers who assist with operations such as delivery, payment processing, and technical support.
- Group Companies: To streamline services or for internal business purposes.
- Advisors or Auditors: For professional services as required.
- Government Authorities: To meet legal, compliance, or law enforcement requirements.
How We Use Cookies
We use cookies to enhance your experience on our website or app by collecting information about your preferences and browsing behavior. You can control cookie preferences through your browser settings, but disabling cookies may limit your ability to use certain features.
Third-party service providers may also use cookies, and their policies govern how they handle the data collected.
Your Rights Regarding Your Data
You have the right to:
- Review and Update: Request corrections or amendments to your data.
- Withdraw Consent: Opt-out of providing data or withdraw previously given consent by contacting us at contact@jewelibrary.com. However, withdrawing consent may prevent us from providing certain services.
- Unsubscribe: Stop receiving updates or offers by using the unsubscribe link in our emails or contacting us.
These rights are subject to applicable laws.
How Long We Retain Your Data
We retain your data:
- As long as necessary to provide our services.
- In compliance with legal obligations, even after your relationship with us ends.
We ensure that retained data is processed securely and in accordance with this Policy.
Data Security
We implement industry-standard security measures to protect your data against unauthorised access, disclosure, or misuse. However, no system can guarantee complete security, and you share your data at your own risk.
Updates and Waitlist Registration
By joining our waitlist, you agree to receive communications about our pre-launch membership bookings, exclusive offers, and service updates. Your data will only be used for these purposes and stored securely.
Queries or Grievances
For any queries, questions, or grievances about this Policy, please contact our Grievance Officer at:
Email: contact@jewelibrary.com
Address: Jewelibrary, Pune, India